Contact information
This Contact Information page sets out the business details and contact routes for the SNAPTOONIFY online store. Please use the appropriate email address below so that your enquiry can be directed to the correct team or process.
Business Details
- Trade name: SNAPTOONIFY
- Store name: Snaptoonify
- Website: https://www.snaptoonify.com
- Legal operator: ROLKA Marketing Ltd.
- Company type: Private Limited Company
- Registered in: England and Wales
- Company registration number: 15453602
- Registered office: 20 Wenlock Road, London, N1 7GU, United Kingdom
Contact Routes
- Customer support: support@snaptoonify.com
- General enquiries: office@snaptoonify.com
- Shipping enquiries: shipping@snaptoonify.com
- Returns and refunds: returns@snaptoonify.com
- Privacy and cookie enquiries: privacy@snaptoonify.com
How to Contact Us
Customer communications should be submitted by email so that we can review the matter, verify the relevant information and respond in a clear written record.
When contacting us, please include enough information for us to identify and review your enquiry. This may include your name, email address, order number, relevant screenshots, photographs, delivery information or a clear description of the issue.
Verification and Additional Information
We may request additional information where reasonably necessary to verify the relevant account or order, review the issue, assess available remedies, protect customer information, prevent fraud or comply with applicable law.
Response Times
We will respond within any timeframe required by applicable law or, where no specific timeframe applies, within a reasonable period.
Response times may depend on the nature of the enquiry, the information provided, production partner response times, carrier response times, payment provider response times and any applicable legal requirements.
